Google Customer Reviews

 

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Discover what our valued customers have to say about their experiences with us. We take great pride in providing top-notch products and exceptional service. Read on to see why our clients trust us for their automotive lighting needs. We're grateful for the trust our customers place in us and are committed to maintaining the high standards they've come to expect. If you'd like to share your own experience, we'd love to hear from you. Leave a review on Google and let us know how we're doing! Your feedback helps us continuously improve and serve you better.

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Martin is a business owner who above all else, cares about his customers and stands behind the products he sells. I found Martin to be extremely knowledgably, and honest, and certainly more than willing to go the extra mile to make the customer happy. I came away with a new set of LEDs for my car headlights and with zero issues and am very pleased with my purchase. I for one will be a customer for life and when anybody asks about how nice and bright my new headlights look, I will tell them where I got them. Put your mind at ease and do yourself a favour like I did, give Martin a call, you won't be disappointed.

Gary S, Sooke, BC
Google Rating: 5/5

 

The best customer service I think I have ever had. Extremely tentative and very happy to answer all of my technical questions, to make me confident in my purchase. I highly recommend. I'm glad I came across them after having a bad experience from LED lights ordered off Amazon.

Chris Draper, Puslinch, ON
Google Rating: 5/5

 

I’ve been buying LED light bulbs from HID Vision Canada “Martin” now for a few year and I have to say what a difference getting away from halogen light bulbs. Way brighter, everything sticks out and we can actually see the road. Living in the Fraser Valley, it’s imperative to have good lighting as it makes our travels much safer.

What a difference LED lighting makes. We highly recommend this company and their products. Thank you Martin for all your expertise.

Jeff Reynolds (Actor Ryan Reynolds' brother), Victoria, BC
Google Rating: 5/5

 

BEST customer service I have ever experienced!! I was having trouble with my LED signal lights hyper-flashing and the resistors I purchased were puzzling me as to the best way to hook them up. I asked Martin for help via his website and he phoned me and we discussed a possible solution. I tried his idea and it worked!! The hyper-flashing has been stopped ... the signal lights operate perfectly now!! Best part about it ... The LED's and resistors were NOT purchased from HID VISION CANADA (P.S.: In hind-sight I should have purchased from HID VISION), "BUT" he still helped me solve my problem!! If you are looking for HID's, LED's or other specialty vehicle lighting ... MARTIN is the best guy around for all of it! THANKS!!!

Mark Coderre, Chilliwack, BC
Google Rating: 5/5

Tremendous customer service and help. My original order did not work out so Martin sent out 3 more bulbs to try and let me pick and choose. We need more trust in business and Martin delivered. Good follow up also.

Kevin & Monique Turner, Kamloops, BC
Google Rating: 5/5

 

I'm super happy with the service I received from HID Vision Canada. My wife's Jeep Compass came with weak yellowish lights that were useless at night.The new lights are bright and the install was expertly done in a matter of minutes.
Happy wife, happy life. Thanks HID Vision Canada.

Vas, Port Moody, BC
Google Rating: 5/5

10/10 experience with the owner Martin! Martin waited for me to drive in after work to grab some bulbs. He has an amazing selection of stock and will most certainly have what you need or be able to get it quickly. Martin spent a lot of time going over all the specifications and options with me and even pulled out a light meter he has on hand to measure the output of various products and options. Martin genuinely loves what he does and it certainly shows. Thanks again!

Garrett, Hope, BC
Google Rating: 5/5

 

Martin is very knowledgable and passionate in his craft. I would highly recommend getting your lights upgraded here. Thank you!

Chris, Calgary, AB
Google Rating: 5/5

Had to replace a broken 6000k HID bulb and was faced with a menu of options. Went online and shortlisted HID Vision Canada. After a few messages over web chat and SMS, Martin recommended the bulbs that would fit. Quick to respond. Expert opinion. Professional. So far so good. Despite being officially closed, Martin welcomed me to swing by. Then he went even further to install the bulb on a very contorted German coupe. Martin went above and beyond and I can't thank him enough for his kindness and persistence. Excellent product. Outstanding service. Will be back for more.

Oliver Leung, Calgary, AB
Google Rating: 5/5
 

Fiestas are notorious for their need to remove the headlight to install the low beam bulb, and the bulbs are not easy to come by. The bulbs were delivered quickly and had two different o-rings on them. At first, I did not understand the reasons behind it, but then I figured out that the bulb fit was different between the driver and passenger sides (the driver side needed a smaller ring for a proper fit.) Kudos to the nice folks at HVC that paid attention to such a small detail. The bulbs are bright, no flicker (I did not test the DRLs, I have that disabled,) and the shipping was fast. 5 stars.

Michael Zhiltsoff, Niagara Falls, ON
Google Rating: 5/5

Really good guy. Knows his stuff and is super friendly. I wouldn’t recommend anyone else other than your man right here. Sorted me out with some awesome HIDs for my Peterbilt

Gavin Hills, Auburn, AB
Google Rating: 5/5

 

I just bought a Nissan truck and was looking for LED bulbs to replace the dull halogens that were in it. After reading reviews from other companies that were obviously very one sided and only there to promote their own products, I came across HID Vision and saw they were in Okotoks. I sent Matin an inquiry and found him to be very honest and helpful. I took him up on his invitation to come over to his shop and he showed my how lumens were not the only factor in finding the right bulbs. As a matter of fact we found out that Nissans reverse the polarity for their daytime running lights and very few bulbs would work on my truck. If I had just blindly ordered the brightest or smallest bulb from somewhere else I may have ended up with one that wouldn’t work and would have had to figure out the whole return process (which some of the other shops to not do). He even put me on to a great headlight cleaner and cleaned my lenses. Thank you again Martin for not only putting me on to the right bulbs but also installed them and having a great conversation about local places around Okotoks. It is so great to find such nice and honest people as yourself.

Michael Tarasoff, Okotoks, AB
Google Rating: 5/5

Great experience. HID Vision's customer service was top notch - the owner was very friendly and helpful. The items purchased worked perfectly and shipping was quick. Definitely recommend them! Thanks!

Colin Pape, Midland, ON
Google Rating: 5/5

 

Great quality products and even better service. Fantastic transparency so you know exactly what is happening with your vehicle. There were multiple different hurdles with my vehicle and all were tackled no problem. Martin is very courteous and knowledgeable. If you're looking for a place to buy bulbs, just stop looking and go with HID Vision Canada. After, you'll be glad you did. I am a car guy and would recommend to anyone.

Co To, Abbotsford, BC
Google Rating: 5/5

I am so very happy with the service HID Vision provided me. Martin was amazing at helping me choose the bulbs and decoders that I wanted for my truck. He really went above and beyond in making sure I got what I needed and understand how to proceed. He also credited shipping back to me for an item that I forgot to order and added it to my existing order. Just by far some of the best customer experience I ever had, hands down. I can and will highly recommend their service. Thank you! Update: I have now installed the lightbulbs, decoders and resistors. Wow, are they bright! Once again Martin went above and beyond in guiding me through the installation process via phone and text and pictures. He dedicated a lot of his time in helping me out with everything. Also, the headlights came ready to plug in, meaning HID vision already wired the resistors to the decoders and the decoders also came plugged in. Everything came ready to go and with excellent instructions. I will definitely order again? I can highly recommend HID Vision. If I could, I would give 6 Stars lol.

Hauke Schnackenberg, Prince george, BC
Google Rating: 5/5

 

I ordered a HID kits last year that Martin installed on my Ram 3500 truck for what I considered a reasonable price. He quickly installed the kit and it performed very well until last week. I called Martin and he performed the necessary repair at no charge. You don't get that quality service by ordering on Amazon nor do is it available at most local service centers. I don't hesitate recommending HID Vision Canada to anyone looking to improve the safety of their vehicle.

Dan Purdy, Mission, BC
Google Rating: 5/5

A very pleasant buying experience. Martin welcomed me to his place of business and provided me with exceptional service. He explained everything from the different types of bulbs, to the exact bulbs my vehicle was compatible with. He tested the bulbs in front of me and even tested the flux output demonstrating just how bright the lights are. There are many websites out there that sell LED/HID products, but you usually have to do your own research. This was not the case here as everything was explained in great detail and everything was tested ensuring me a quality purchase. Highly recommended as your one stop shop for all your vehicle lighting needs.

Dan Sullivan, Prince George, BC
Google Rating: 5/5

 

Purchased two sets of led lights. Work perfectly on my Honda and Toyota. Now I can see. 3 times brighter than halogen.

Alex Tang, Victoria, BC
Google Rating: 5/5

Martin is AWESOME. We recently had our new truck done by HID and when we drove away our lights worked and when we went out later they didn't. We contacted Martin and he responded right away and he had us come in the next day and fixed it for us no charge. Not only did he want to make sure we had our lights fixed asap he followed up to make sure everything was Ok. I will ALWAYS recommend HID ?Thank You Martin!!!

Chris Tones, Chilliwack, BC
Google Rating: 5/5

 

I have been very impressed with Martin & HID Vision Canada and would highly recommend their products & service. I needed a ballast for my Santa Fe but it wasn't shown on the HID website. Martin asked if he could help and within minutes of me sending a picture of my old ballast he had sourced one for me and posted it on the website. I ordered one and received it within a week or so and it was exactly the same as my OEM. The best part is the ballast from Martin was over $800 (yes eight hundred) cheaper than what the local Hyundai dealer was asking for one of theirs and it works great.

Pat Power, Halifax, NS
Google Rating: 5/5

Wanted to come pick up some LED's in person but in the end couldn't make it out to their place. Decided to order on the website instead. Easy ordering process with no issues. Received my headlights in 2 days. Product was exactly as explained on the phone by Martin. Plug n play. Took 5 mins to install and they look really good. Seem to work fine so far (it's only day 1). From my first phone call, Martin was very knowledgeable and professional. I left him a voicemail and within minutes he called me back. Very nice guy. After reading some reviews here I wasn't sure on the quality of the products but I must say I am impressed. The bulbs are solid and work great. They do not feel cheap or anything like that. I would recommend HID Vision Canada for sure.

Marty Brault, Richmond, BC
Google Rating: 5/5

 

HID Vision Canada, what can I say, the service was exceptional, product knowledge exceeded expectations, and customer service was amazing. Salesperson, Martin Sladek (Chilliwack office), was thorough and found a way to make this customer happy, even after having some hurdles to jump through with the logistics of my vehicle. I would highly recommend you doing your business with Martin at HID Vision Canada.

Ashis Sagar, Vancouver, BC
Google Rating: 5/5

I lucked out finding Martin on google. Had issues with my existing hid lights not working. He had no problem getting the lights fixed with some new parts and bulbs. Very professional quick and left me impressed. I would definitely recommend his products and service to everyone.

Dave Knol, Vancouver, BC
Google Rating: 5/5

 

10/10 FOR SURE! This was a great experience. Thank you Martin for your exceptional customer service and for the great work. Not many people provide the care and attentional to detail. Easy to deal with and I would definitely recommend you to anyone wanting to upgrade their lighting. Thank you again for your time and great work. I will recommend you and give you further business!

Chris Ruzsvanszki, Calgary, AB
Google Rating: 5/5

HID Vision Canada (Martin) was great to deal with. I ordered 2 HID kits from him and both came in through the mail under a week. I initially couldnt get them to work on my 2015 Jeep Cherokee and he helped me through the entire process, offering capacitors and error cancellers. In the end we still couldnt get them working and he happily offered a refund. No issues what so ever with communication, very polite and patient, and when we exhausted all options, he did not hesitate to do a full refund. Great guy, I would definitely buy from him again.

Jaskarn Sidhu, Edmonton, AB
Google Rating: 5/5

 

Martin went above and beyond the call of duty for us. Bought lights for our truck and he provided detailed instructions for installation. He quickly solved the "Canada Post" shipping problem and gave top-notch customer service. I would highly recommend. Thank you Martin :)

Julie West, Langley, BC
Google Rating: 5/5

Exceptional customer service, fast installation, and most importantly the lights are amazing. I drive between Calgary and Edmonton a lot and they make a world of difference. Pictures are low beams. Highly recommend.

A.N., Okotoks, AB
Google Rating: 5/5

 

Martin goes above and beyond. He is out in the greater Vancouver area so it's nice to have someone local dealing with HID set ups. He takes the time to contact you directly to give you better shipping options, solutions to problems, and even other random tips! He was super helpful diagnosing my problem and was able to help me out and my HID's work great now! Thanks again!!

Matt Cella, Kelowna, BC
Google Rating: 5/5

I had a problem with my after market HID lights that came with my used car. HID Vision Canada took the time to help me diagnose and fix it myself. They were very helpful. Last year they also helped me in a pinch to identify what replacement bulbs I needed. Shipping was fast. If you have or need HID lights, this is definitely the place to go for sales and support.

John Bartell, Coldstream, BC
Google Rating: 5/5

 

I wanted to upgrade my headlights on my 2012 Toyota Camry to LED lighting so I went looking on the internet for bulbs. I found what appeared to be hundreds of bulbs with installation instructions that just got more confusing as I searched. Not being a tech. kind of person there were too many cautions for a self install. So I thought the next best thing was to find a reputable company to do this. I tried Abbotsford thinking it was a larger town. The listings for auto lighting did not impress ! So I tried Chilliwack where I live. I looked in depth at HID Vision Canada and selected them. SURE GLAD I DID ! I changed my low beam, high beam and fog lights and in door courtesy lights to LED. Martin tried about four systems until it was perfect. BONUS - he showed me a new install for the fog lights that changed from yellow to white all in one bulb. GREAT ! My review is # 1 for service, products, tech. knowledge, fair pricing, and satisfaction. Needless to say anything further - I recommend Martin.

John Wise, Chilliwack, BC
Google Rating: 5/5

Best and brightest lights in the market. Martin was knowledgeable and professional. Will definitely recommend his product and services.

German Contreras, Calgary, AB
Google Rating: 5/5

 

Purchased HID headlights for my F150 last year. These guys covered under warranty was great to work with and was absolutely fabulous on the service. Very responsive. Highly recommend them.

Richard Snitzer, Peachtree City, GA, USA
Rating: 5/5

I highly recommend HID Vision. I spent almost one year with different auto dealers and auto shops trying to find the right LEDs for my car. Eventually I found HID Vision and they shipped me the right stuff. Thanks Martin for all the guidance you sent me.

Bogdan Cristescu, Brossard, QC
Google Rating: 5/5

 

I have dealt with hid vision Canada for years now and I will never deal with another business when it comes to my lights. I ran hids in my show truck from them and now I'm running leds in my current truck. The knowledge and customer service is hands down the best around. Any issue or question I had was answered and solved immediately! This is the best company going like I said I will never go to someone else for lights again!!

Shaun Suski, Creighton, SK
Google Rating: 5/5

Apparently 09 Dodge Ram the worst vehicle to try and install HID's onto. HID Vision Canada (Martin) has helped me not only to order the right hardware for the installation but also provided me with a schematic on how do install them correctly. He has been very professional in all dealings I have had with him and I will definitely recommend HID Vision Canada to any of my friends.

Randy Walker, Ottawa, ON
Google Rating: 4/5

 

Super friendly and knowledgeable! Would 11/10 recommend going here! Did my high/low beams and fog lights all for a good price!

Katie Thomas, Turner Valley, AB
Google Rating: 5/5

I have purchased products from hd vision and i will still do it in the future as well, the service was great and fast. And when had an issue with a light bulb that burnet out it was replaced in waranty limits, asap. Very recomended! Look no further for all your lighting needs.

Raul Cojocariu, Port Coquitlam, BC
Google Rating:: 5/5

 

Very informative! Great prices! Will install them for you if you want! Doesn't brand bash. Just gets you what you need.

Brandon Jackson, Chilliwack, BC
Google Rating: 5/5

Very good quality products and shipping was very quick! At first I could got get them to work but after spending some time on the weekend the guy from the shop helped me through everything and got them working 100%! Would definitely recommend.

Spencer Wrzosek, Saint Albert, AB
Google Rating: 5/5

 

Great customer service! they were able to help me out with a burnt bulb. the day i contacting them about my issue they had a new bulb sent out that same day. super fast replys with help at every step!

Kyle Ouellette, Prince Albert, SK
Google Rating: 5/5

Great experience, Martin recommended the best option for my F150 and did installation in no time. Totally recommend!

Vaclav Lukas, Calgary, AB
Google Rating: 5/5

 

Great job, fantastic LED lights for my 2020 Ram 3500! Recent trip to Kelowna from Vancouver at night the LED lights Beam pattern was perfect.

Terry Whin-Yates, Langley, BC
Google Rating: 5/5

the ballasts and bulb blew on my 2014 on my trip from alberta to chilliwack bc i messaged martin on the website he answered right away we chatted and he told me to drop by the next day when his business open at 9 AM I drop by the next day he had all the parts that I needed and installed right away ( very impressed)the parts were cheaper than what I would’ve bought in Alberta he was very professional I’m sure he worked on it more than an hour but he only charged me an hour I would definitely go back to him or order the parts from him online Martin is a pretty standup guy.

John MacDonald, Slave Lake, AB
Google Rating: 5/5

 

Martin is awesome, and outfitted my ride with fantastic LEDs. Highly recommended.

Jonathan Jones, Chilliwack, BC
Google Rating: 5/5

If you looking for a LED bulb for headlight and it is share your DRL, this is the only one working for you!!! I have tried many of LED bulbs, none of them work on sharing the DRL .

Wei Guan, Oakville, ON
Google Rating: 5/5

 

Received the kit today and installed this evening. Couldn’t be happier excellent kit and a quality product. Great service thanks very much!

Dennis Hanson, Hope, BC
Google Rating: 5/5

Most Impressed. Thank you Martin. Everyone else: Please consider HID Vision Canada and replace your stock headlights it's worth it.

John Diesel, Abbotsford, BC
Googl;e Rating: 5/5

 

Excellent customer service!! Answered all my questions quickly, shipped products quickly, won't hesitate to buy from him again!

Trevor Kenna, Terrace, BC
Google Rating: 5/5

Martin went above and beyond every time I need something. Highly recommend for all your HID needs.

Jason Peters, Chilliwack, BC
Google Rating: 5/5

 

Exceptional customer service, timely shipping and a good looking product. Highly recommend this company and there product.

Jayson Ferguson, Hagersville, ON
Google Rating: 5/5

Excellent service, helpful and extremely knowledgeable. Best in the business.

Brian Palmer, Okotoks, AB
Google Rating: 5/5

 

Martin is a great guy, and will make sure you leave happy.

Logan Mcallister, Hope, BC
Google Rating: 5/5

Awesome service and great to deal with..would highly recommend.

Dean  Mullin, Nelson, BC
Google Rating: 5/5

 

100% recommend, great selection and very knowledgeable.

Narayan Bains, Chilliwack, BC
Google Rating: 5/5

Good service. Will definitely recommend.

Sarphreet Takhar, Oakville, ON
Google Rating: 5/5

 

Great service !!! Quick respond !!! Always try to fix the problem whit you !!! I recommend !!!

David Bouchard, Port-Cartier, QC
Google Rating: 5/5